SP
10 MW live. 40 MW to go. One customer, five teams, one record.
Flexible MW trajectory
ActualForecastTarget 40 MWToday 2026-10-140 MW10 MW10 MW25 MW40 MW
2025-11-20Baseline: existing 150 kV connection, no flexible MW
2026-09-01Demand response live via BSP VoltFlex (mFRR)
2027-01-31New Cracker Unit energised: e-boiler load connected (no flex yet)
2027-03-31E-boilers in mFRR via VoltFlex (needs DSO NOC)
2027-09-30Battery 15 MW in aFRR via VoltFlex
LW
Lotte Wouters
KAM EnergyFluvia's flexible MW only reach the grid through VoltFlex. Sofie owns the customer, Lotte owns the partner, and every flex opportunity at Fluvia is shared between them.
Antoine Trotta
Your host · Customer Relationship Management Product Owner & Business Analyst
8+ years delivering Customer Relationship Management · 4 years at TotalEnergies · Now connecting business needs and digital delivery at Elia
Customer Relationship Management Concepts for Elia1 / 49
A · Foundations
123
B · Engagement
456
C · Value & Insight
Finale78910